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Welcome to Our Support Service

Contact Support

Need help with your device?

We consider customer support, satisfaction and feedback an essential element of our overall marketing effort. Reach out to us:

Authorised Service Provider (for laptops only):

International Office Machines Ltd

Tel: (880) 2 8418523

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 0930-1830 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1130-2030 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

PTC Computer

Tel: (855) 23 222 213
Operating Hours: Mon-Fri, 0800 - 1730 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1030-1930 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

HKBN JOS Limited

Tel: (852) 2201 7145

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1130-2030 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Warranty Support Call Center (for Laptops only)

Tel: (1800) 200 6768
Tel: +91 816 350 0281 (Outside of India)
Operating Hours: Mon-Sat, 0830-1900 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

PT Istidata Indopacific Solution Centre

Tel: (62) 21 384 8233
Operating Hours: Mon-Fri, 0800 - 1630 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1030-1930 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Datacom Co Ltd

Tel: 1474 or (856) 21 417 234
Operating Hours: Mon-Fri, 0800 - 1800 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1030-1930 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Tele Dynamics Global Com Sdn Bhd

Tel: (60) 3 7966 1822
Operating Hours: Mon-Fri, 0845 - 1745 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1130-2030 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 0830-1730 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 0730-1630 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

BSB Service LLC

Tel: (976) 11 331 015
Operating Hours: Mon-Fri, 0830 - 1730 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1130-2030 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Lucky Bird Trading Co., Ltd

Telephone: +95-1-248167, 379875, 399011

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1000-1900 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Kasthamandap Asia International

Tel: (977) 1 554 9390

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 0915-1815 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

O&A Business Machines

Phone: +92-21-3263-8881/2/3/4

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 0830-1730 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Tricom Dynamics Inc

Tel: (63) 2 890 6525
Operating Hours: Mon-Fri, 0800 - 1700 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1130-2030 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Data Dynamics Pte. Ltd.

Operating Hours: Mon-Fri, 0900 - 1700 hours, excluding Public Holidays
123 Genting Lane #06-02
Yenom Industrial Building
Singapore 349574

Tel: (65) 6741 8181

Digitel Electronics Services

Operating Hours: Mon-Fri, 0900 – 1700 hours, excluding Public Holidays
51 Bukit Batok Crescent #06-13
Unity Centre
Singapore 658077

Tel: (65) 6742 0523

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1130-2030 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

WEPEED Company INC.

Tel. : +82-2-2038-2146
Operating Hours: Mon-Fri, 0900 – 1700 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1230-2130 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Warranty Support Call Center (for Laptops only)

Tel: 400 135-5858
Operating Hours: Monday- Friday 8.30am to 5.30pm, excluding Public Holidays

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

John Keells Office Automation (Pvt) Ltd

Tel: (94)-11-2313742
Operating Hours: Mon-Fri, 0830 - 1700 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 0900-1800 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

ASYS Computer Company Limited

Tel: (66) 2 462 5822
Operating Hours: Mon-Fri, 0830 - 1730 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1030-1930 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Authorised Service Provider (for laptops only):

Digiworld Service Center

Tel: (84) 1900 6015
Operating Hours: Mon-Fri, 0800 - 1730 hours, excluding Public Holidays

Warranty Support Call Center (Extended Hours)

Tel: +91 816 350 0281
Operating Hours: Mon-Sat, 1030-1930 hours, excluding Public Holidays
Language Support: English only

Local and IDD call charges may apply

Alternatively, locate our service locations here:

For Laptops

For Accessories

Redington India Ltd

Toll Free Number: 1800 200 6768
SPL Guindy House, 95 Mount Road, Chennai – 600032
Email: support-india@asiadynabook.com
Website : https://asia.dynabook.com

Local and IDD call charges may apply

Product: HDD, Memory, Accessories

PT. Surya Candra

Tel: (62) 21 6983 1010
sc@surya-candra.com
Komp. Lodan Center Blok J3 - 5 Jl. Lodan Raya No. 5 Ancol

Local and IDD call charges may apply

Product: Memory

ACHIEVA TECHNOLOGY SDN BHD

Tel: (603) 7955 1768
Fax: 603-7955 1728
Website : www.achieva.com.my
2.03, 2nd Floor, Wisma Academy, No. 4A, Jalan 19/1,
46300 Petaling Jaya, Selangor.

Local and IDD call charges may apply

BSB Service LLC

Tel: +976 7722 0272
Email: info@bsb.mn
Teeverchyd Street -5, Ulaanbaatar, Mongolia

Local and IDD call charges may apply

Product: HDD, Memory and Accessories

Iontech Inc.

Tel: (+632) 8736-2482 to 84
Website : www.iontech.com.ph
Suite 1104 11th foor, Taipan Place Bldg., F Ortigas Jr. Avenue, Ortigas Center, Pasig City, Philippines

Local and IDD call charges may apply

Product: Memory and Accessories

Pelor Marketing Pte Ltd

Email: nicole@pelormarketing.com
126 Joo Seng Road, #03-05 Gold Pine Industrial Building, Singapore 368355

Local and IDD call charges may apply

CÔNG TY CỔ PHẦN PHÂN PHỐI XTREND

Tel: +84 24 3200 6364
Website: https://xtrend.vn
Số 27C2, Khu đô thị Nam Trung Yên, Cầu Giấy, Hà Nội 10000, Vietnam

Local and IDD call charges may apply