Agreement

Dynabook Singapore Pte Ltd (hereinafter referred to as “Dynabook”) has set up an Enterprise Asset Recovery Service (hereinafter referred to as “Service”) in order to further reduce the environmental footprint of its products. This service includes an eco-friendly disposal of all PC-related devices while considering all requirements as well as the possibility of a refund for your old devices. With this service you are helping the environment by extending the useful life of products that may have a certain value in the secondary electronics market. You will also ensure that products that have reached the end of their useful life will be either recycled, reused or disposed in such a manner as to meet all applicable local country and state regulatory laws and requirements. By using this Service you agree to these terms and conditions.

Description

The Service is provided by Dynabook authorised service providers (hereinafter referred to as “Service Provider”), who are qualified in providing IT lifecycle services, offering bespoke solutions that help customers manage the commissioning, deployment and retirement of information technology (IT) assets. Depending on the configuration and condition of your assets, Dynabook can provide a list of expected values by product. In order to provide the Service, the Service Provider will have your assets picked-up, packed and shipped by a logistics provider to the hub of the Service Provider. Upon arrival, your assets will be audited and diagnosed, functional tests and cosmetic grading will be performed. Should your assets not be eligible for any residual value, it will be recycled in an environmental friendly manner.

Scope of Application

This Service applies to most IT related product (laptops, tablets, personal computer, server) used by enterprises. “No-name” or self-made products are usually excluded from this service.

Customer Obligations

Depending on the quantity of products you announce for the Service, a handling, packaging and logistics fee may be charged for every product. These fees apply to a minimum quantity of twenty-five systems. Once the logistic provider arrives at your location for pick-up, you must ensure that:

• all data on your product has been fully backed up.
• all data (such as personal data, encrypted data, passwords, software and programs not licensed to specific equipment) contained in/on the equipment including hard files, diskettes, storage devices, memory chips and the like have been removed and that any data containing proprietary or confidential information has been deleted in such a way that it cannot be recovered.
• all passwords and other access security features are removed or disabled and terminate any theft deterrent or laptop tracking software contained within such used assets from systems designated for data sanitization services prior to the logistics providers arrival.
• only computer equipment and no other products or materials are provided.
• the types and amount of picked up devices corresponds to those indicated on the list.
• all agreed accessories are provided with the device(s).
• all transportation documents required by the applicable law (including those for customs purposes, if necessary) are provided to the logistics provider.
• the logistics provider has access to loading docks and elevators when doing the collection and that the products are readily available during pick-up time.