ONE-STOP GLOBAL LAPTOP SOLUTION FOR BUSINESSES
With an average of an annual failure rate of just 2%,
your workplace is empowered by industry leading productivity.
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FORTITUDE OF SUPPLY CHAIN
Never worry about not having laptops for your company, especially amidst the current global pandemic.
We have the luxury of in-house production and extensive supply chain resources through FOXCONN.
4-tier approach
Factory
Minimising impact to delivery and global
supply chain with advanced visibility into
availability of components through
FOXCONN’s resources
Production
Priority is given to all global account
customers and common models are
easily re-located to meet any urgent
demand on a regional level
Service Provider
Meeting all service level agreements and
service recoveries with buffer stocks
across all our distributors and resellers
End Consumers
Demand forecast to reserve components
and materials for timely production of
laptops
ESTABLISHED QUALITY ASSURANCE
Dynabook business laptops adopt a vertical integration approach to drive end-to-end quality assurance. From planning, designing, developing, and manufacturing components in-house, we’re able to understand, control, empower, and implement core workflows that are designed to business requirements.
Designed to pass MIL-STD-810
testing methodologies
Minimum 20 stress tests to
simulate 3 years of usage and
identifying weak points for
improvement
Native BIOS
No 3rd-party access to
reduce risks
Unique Design
Intuitive design with the
end-user and companies
in mind
DESIGNED TO ESG STANDARDS
Our laptops are purposefully manufactured to power your ESG strategy.
Environmental
- Reducing waste with In-house production of laptops
- Controlling carbon emissions with direct access to manufacturing plants
- Balancing demand and supply using timely forecasts to prevent over-production
- Producing environmentally conscious laptops for future recycling efforts
Social
- Developing our own proprietary BIOS to safeguard sensitive business data
- Managing chemicals output to protect the communities we operate in
Governance
- Transparency in all levels with Green Procurement by
working with suppliers who work actively reduce
environmental impact
VALUE-ADDED CONFIGURATION SERVICES
To bring value to our global customers, these services are well-thought to empower business
efficiency and security, giving your IT team the time to perform their daily tasks.
Imaging Services
Preload your company’s
custom image, apps &
settings
Asset Tagging
Tag all your business laptops
physically or digitally with
serial number, asset tag
ID & more
Custom Logo Service
Get your company’s logo
imprinted on the
BIOS boot logo
Windows Autopilot
Simplify all parts of the
lifecycle of Windows devices
from zero-touch deployment
to end of life
BIOS Configuration
Customise your settings,
passwords & warranty
expiration date
First Article
Inspection Reports
Receive physical or digital
reports from the factory after
inspection for approval
COVERAGE BEYOND YOUR HEADQUARTERS
Enjoy global coverage - perfect for organisations with a global footprint
AMERICAS
Service will be provided within 100km
radius for the US and Canada. For Central
& South America, service will be provided
within 50km radius of a major city and
done on-site only through a unique set up
ASIA
Service will be provided within a
30km radius of a major city, except for
Bangladesh, China & India with a
100km radius
EMEA
Service will be provided within a 50
or 100km radius of a major city
OCEANIA
Service will be provided within 50km
radius & 100km radius respectively for
Australia & New Zealand
Reach out to us for a detailed breakdown of the
specific cities in each region.
GLOBAL SERVICE
SUPPORT PROGRAMMES
As global accounts, get unrivalled global platinum support
service across various concerns for total protection and support.
Dedicated Technical Support
Be assigned with a Field Systems Engineer or Service Account Manager to understand & solve your business laptops needs
All-Round Support Access
Get help through our phone support hotline or our service support website*
*Please refer to the ASP locator of your region or contact your Dynabook subsidiary.
Warranty Service
Receive on-site service by our authorised service provider
Comprehensive Asset Recovery Service
Secure assets recycling, assets resales & data sanitisation services
International Extended Service & Support
Optional international on-site service, HDD/SDD retention,
UNPARALLELED BUSINESS LAPTOPS
Whether your business is looking for a high-end laptop or an everyday laptop, we’ve got the range for you.
Business Premium
X Series
Power meets portability
Lightest laptop series for
mobile professionals
